I Only Have ROIs for You
Your roadmap to mobile and wireless ROI
This workshop, which we tailor to address your specific organization, helps you develop a roadmap that increases the ROI of your mobile and wireless applications. Attendees see the many ways these technologies cut costs, increase revenues and improve business operating efficiency. It’s an idea session for organizations contemplating mobility, or looking to expand on their initial mobile technology deployments.
Reviewing each department, Craig Settles categorizes potential benefits of mobile technology into four areas.
1. Improving communication with customers so you:
- increase customer retention
- boost the frequency and dollar volume of customer orders
- increase prospect referrals from customers
2. Enhancing service and support by:
- reducing service costs in the field and inside your facilities
- increasing productivity in field service operations
- turning service calls into sales opportunities
3. Improving communication with prospects through:
- reducing costs of field sales operations
- extending the reach of conventional marketing and sales activities
- improving the effectiveness of retail sales operations
4. Reducing costs and improving efficiency of internal business operations, such as:
- eliminating paper processing and other time killers
- increasing personal productivity of employees mobile within the facilities
- boosting the productive use of physical assets
Attendees get an overview of other organization’s successes in these areas, plus suggestions on how to calculate tangible and intangible ROI for the respective benefits. They come away from the workshop with a clearer idea of where mobile technology makes sense within your organization, and what your next steps toward mobility should be. The session also puts the business and the IT sides of the organization on the same page.
Call today for more details (510-536-4522), or e-mail.
