Ten Ways to Know If Your Web Site Sucks - And a few things to do if it does.

This articles gives you a checklist to evaluate your Web site and determine if there might be some areas where you can improve its effectiveness.

When All Hell Breaks Loose: Using Internet and wireless technology to improve your crisis communication

This tactical briefing report expands on lessons presented in Craig Settles' book I Only Have ROIs for You to address a critical business operation that can benefit from wireless technology.

From the Observation Deck: Columns, writings and ROI musings by Craig Settles

• KISS Up to Improved ROI
• The Wildcard in the ROI Game: TCO
• Semper Wi-Fi - A government of the people, by the people and for the people goes mobile
• Doctor, Doctor, Give Me the Cure - Using mobile technology to give doctors an edge
• Within These Castle Walls - Smart execs are realizing the ROI hiding right under their noses

Call 510-428-0557 or send e-mail to Craig Settles if you have any questions about the information presented in these reports.