List of Wireless, Inc. Chapters

Wireless, Inc. shows readers how to increase profits, reduce costs and improve their organizations' operating efficiency by effectively using mobile applications. Besides advice on strategies and tactics, there are tips on selecting vendors and managing deployment.

Chapter 1. The Big Picture View of ROI-Driven Strategy and Tactics

Chapter 2. Three focus points keep you on the right path to ROI

Chapter 3. Communicate More Effectively with Existing Customers

Chapter 4. Provide More Effective Service & Support

Chapter 5. Communicating More Effectively with Prospective Customers

Chapter 6. Reduce Costs, Improve the Efficiency of Internal Business Operations

Chapter 7. Cutting the Paper Trial

Chapter 8. Building Brand Awareness and Loyalty

Chapter 9. Generating Immediate Responses from Your Audiences

Chapter 10. Educating Your Many Audiences

Chapter 11. Demonstrating Your Products and Services

Chapter 12. Cutting the Costs and Improving the Efficiency of Your Research

Chapter 13. Enhancing Your Media Relations Effectiveness

Chapter 14. Total Cost of Ownership - The Wildcard in the ROI Deck

Chapter 15. Writing the Mobile and Wireless Implementation Plan

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